<?
if(isset($_SESSION['user_id'])){
if(isset($_POST['ans_go'])){
$id_m = $_POST['id_mes'];
$date = time();
$ans = $_POST['ans'];
$db->Query("INSERT INTO `ot_sup` (`id_mes`,`user`,`text`,`date`)VALUES('$id_m','$_SESSION[user]','$ans','$date')") or die(mysql_error());
echo "<span id='erorr' class='msgbox-error'><font color='green'>Тикет успешно создан.</font></span>";
$db->Query("UPDATE support SET status='0' WHERE id='$id_m'");
}
if(isset($_POST['submit_rit'])){
$tima = $_POST['title_g'];
$sod = $_POST['post_g'];
if($tima==""){$err[] = 'Заполните поле Тема';}
elseif($sod==""){$err[] = 'Заполните поле Содержание';}
$date = time();
if(empty($err)){
$db->Query("INSERT INTO `support` (`user`,`title`,`text`,`date`,`status`)VALUES('$_SESSION[user]','$tima','$sod','$date','0')") or die(mysql_error());
echo "<span id='erorr' class='msgbox-error'>Тикет успешно создан.</span>";
}else{
foreach($err AS $error)
echo "<span id='erorr' class='msgbox-error'>".$error."</span>";
}
}
?>
<script type="text/javascript" language="JavaScript" >
$(document).ready(function(){
$("#addreply").click(function(){
$("#replyblock").fadeIn("slow");
document.getElementById('replybtn').innerHTML = "<span class='button-gray'>Ответить</span>";
});
})
function appendtag(text1, text2)
{
if ((document.selection))
{
document.surforder.ask_desc.focus();
document.surforder.document.selection.createRange().text = text1+document.surforder.document.selection.createRange().text+text2;
} else if(document.surforder.ask_desc.selectionStart != undefined) {
var element = document.surforder.ask_desc;
var str = element.value;
var start = element.selectionStart;
var length = element.selectionEnd - element.selectionStart;
element.value = str.substr(0, start) + text1 + str.substr(start, length) + text2 + str.substr(start + length);
} else document.surforder.ask_desc.value += text1+text2;
}
function showclose()
{
$('#basic-modal-content').modal();
return false;
}
</script>
<script type='text/javascript' src='/js/jquery.simplemodal.js'></script>
<script type='text/javascript' src='/js/guibasic.js'></script>
<script type="text/javascript" language="JavaScript">
function ClearForm()
{
document.forms['mailform'].scount.value = 'Осталось 1500 символов';
}
function descchange(elem)
{
if (elem.value.length > 1500) {
elem.value = elem.value.substr(0,1500);
}
document.forms['mailform'].scount.value = 'Осталось '+(1500-elem.value.length)+' символов';
}
</script>
<section id="logged-in">
<div class="container">
<div class="row-fluid">
<div class="span12 well well-white">
</div>
</div>
</ul>
<?if(empty($_GET['type']) and empty($_GET['tiketid'])){?>
<div class="silver-bk">
<?if(isset($_GET['type'])){?><?}?><a href="/?menu=support&type=all" data-toggle="tab">[img width= height=]http://png-2.findicons.com/files/icons/2354/dusseldorf/16/ticket.png[/img] <font color="blue">Посмотреть мои тикеты[/url]<p>
<div class="tab-content">
<div class="tab-pane active" id="create-ticket">
<div class="row-fluid" style="">
<div class="span12">
<label class="control-label" for="title">Тема:</label>
</div>
</div>
<div class="row-fluid" style="">
<div class="span12">
<form name="mailform" id="mailform" method="POST" action="">
<input size='40' type="text" name="title_g" value=''>
</div>
</div>
<div class="row-fluid">
<div class="span12">
<label class="control-label" for="inputMessage">Вопрос:</label>
</div>
</div>
<div class="row-fluid">
<div class="span12">
<textarea class="input-block-level" name="post_g" rows="6" cols='65' onkeyup="descchange(this);" placeholder="Как можно подробнее опишите вашу проблему. "></textarea>
</div>
</div>
<div class="row-fluid">
<div class="span12">
<input class="scount input-block-level text-center" type="text" readonly="readonly" value="Осталось 1500 символов" maxlength="25" size="85" name="scount">
</div>
</div>
<div class="row-fluid">
<div class="span12">
<input class="btn btn-large btn-block" type='submit' name='submit_rit' value='Отправить' style="margin-top: 10px;" />
</form>
</div>
</div>
</div>
<?}if(isset($_GET['type'])and empty($_GET['tiketid'])){?>
<div class="silver-bk">
<table cellpadding='3' cellspacing='0' border='0' align='center' width="550" BGCOLOR="white" >
<thead>
<tr style='background:#00b7ff; '>
<td style='border-radius:0px;color:#fff; text-align:center;'>
Тема
</td>
<td style='border-radius:0px;color:#fff; text-align:center;'>
Дата
</td>
<td style='border-radius:0px;color:#fff; text-align:center;'>
Статус
</td>
</tr>
</thead>
<tbody>
<a href="/support">[img width= height=]http://png-3.findicons.com/files/icons/2222/gloss_basic/16/add.png[/img] Создать тикет[/url]<p>
</div>
<?
$sup = $db->Query("SELECT id,title,date,status FROM support WHERE user='$_SESSION[user]' ORDER BY id DESC")or die(mysql_error());
while($_sup=$db->FetchArray($sup)){
if($_sup['status']=='0'){$ot = '<font color="red">В очереди</font>';}else{$ot = '<font color="green">Есть ответ</font>';}
?>
<tr><td style='text-align:center;'><a href="/?menu=support&tiketid=<?=$_sup['id']?>"><?=$_sup['title']?>[/url]</td>
<td style='text-align:center;'><?=date('M-d-Y h:i',$_sup['date'])?></td><td style='text-align:center;'><?=$ot?></td><td></td>
</tr>
<?}?>
</tbody>
</table>
<?}
if(isset($_GET['tiketid'])){
$tid = $_GET['tiketid'];
?>
<div class="silver-bk">
<?
$md = $db->Query("SELECT id,user,text,date FROM support WHERE id='$tid'")or die(mysql_error());
$remd= $db->FetchArray($md);
$idd = $remd['id'];
$user = $remd['user'];
$textd = $remd['text'];
$dat = $remd['date'];
?>
<center>
<div style='border:1px solid #660066;border-radius:5px; padding:3px; background:#fff;'>
<div><?=$_SESSION['user']?> (<?=date('M-d-Y h:i',$dat)?>)</div>
[hr /]
<div style='min-height:40px;'><?=$textd?></div>
</div>[br /]
<?$md2 = $db->Query("SELECT user,text,date FROM ot_sup WHERE id_mes='$idd' ORDER BY id ASC")or die(mysql_error());
while($remd2= $db->FetchArray($md2)){
$idd2 = $remd2['id'];
$textd2 = $remd2['text'];
$dat2 = $remd2['date'];
?>
<div style='border:1px solid #660066;border-radius:5px; padding:3px; background:#fff;'>
<div><?=$remd2['user']?> (<?=date('M-d-Y h:i',$dat2)?>)</div>
[hr /]
<div style='min-height:40px;'><?=$textd2?></div>
</div>[br /]
<?}?>
</center>
[br /]
<center>
<form method="post" action="">
Ответить[br /]
<textarea name="ans" rows="6" cols="50"></textarea>[br /][br /]
<input type="hidden" name="id_mes" value='<?=$idd?>'>
<input type="submit" name='ans_go' value="Отправить" onclick="">
</form>
</center>
<?}?>
</div>
</div>
[br /][br /]
</div>
</div>
</div>
</div>
</div>
</section>
<div id="push"></div>
</div>
<?
}else{
?>
<div class="cl-right">
<script type="text/javascript">
function isNotMax(oTextArea) {
return oTextArea.value.length <= oTextArea.getAttribute('maxlength');
}
function isNotMax(e){
e = e || window.event;
var target = e.target || e.srcElement;
var code=e.keyCode?e.keyCode:(e.which?e.which:e.charCode)
switch (code){
case 13:
case 8:
case 9:
case 46:
case 37:
case 38:
case 39:
case 40:
return true;
}
return target.value.length <= target.getAttribute('maxlength');
}
</script>
<div class="s-bk-lf">
<div class="acc-title">Служба поддержки</div>
</div>
<div class="silver-bk">
Прежде чем обратиться в техническую поддержку, пожалуйста, авторизируйтесь!
</div>
<div class="clr"></div>
<div class="clr"></div>
</div>
ddd
<?
/*echo 'Помощь доступна только авторизированным участникам.';*/
}
?>
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